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Last reviewed · 30 July 2026
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What to expect
The plaza and its two waterfalls in the towers' footprints, explained by a guide who lived through it, then museum entry for the Survivors' Stairs, the slurry wall and the last column.
Memorial pools + museum entry + Ground Zero walk Departures run from New York, and the whole experience takes about 3 hours — enough to fit it into a single day of a wider New York itinerary.
Location & duration
- Where
- New York
- Region
- New York State, United States
- Duration
- 3 hours
Good to know
- ◆Museum ticket
- ◆Live guide
- ◆Small group
- ◆Skip the ticket line
Questions travellers ask
- Where does the 9/11 Memorial & Museum guided visit take place?
- The experience runs in New York (New York State, United States). Exact meeting point and pick-up options are confirmed by the operator when you book.
- How long does it last?
- Around 3 hours, including transfers and free time where applicable.
- Is it worth booking in advance?
- Yes. It is one of the most reviewed excursions in New York (11,200 reviews, 4.8/5) and sells out in high season. Booking is free to cancel up to 24 hours before.
- Can I cancel or pay later?
- Free cancellation up to 24 hours before the start time, with reserve-now-pay-later on most dates and instant confirmation.